First we will do a site “deep cleaning” which includes 7 security enhancements we have researched and found effective to keep your site safe from hackers. The fee for the deep cleaning is $100. We are happy to go into greater detail with you about these upgrades upon request.
Upon reviewing your site we may uncover more ways to make your site more secure such as removing outdated plugins and replacing them with new ones. Prior to completing those changes we will contact you for your permission. Those updates will be billed at a reduced hourly fee of $60/hr. If your site is so out-of-date that the plug-ins it currently uses are no longer compatible with the most recent version of WordPress (this tends to happen after 3 years if plugin updates are not released) we will notify you of the additional costs it may take to replace the old plugins with new ones.
After the deep clean we will do regular updates of plugins and the WordPress software to keep it up-to-date, also installing additional security features as we uncover them. The monthly fee will be $24.95/mo. These updates after the deep cleaning should keep the site safe from hackers. Updates will occur as they are released and will be manually reviewed monthly.
Site up-time will be monitored. If your site goes off line for any reason we will be the first to know and be alerted so we can quickly resolve issues.
We contact you when we find broken links on your site and conduct the appropriate link replacements when needed. Updating links may be billed at a reduced price hourly rate of $60/hr or deducted from the 2 hours of annual update time.
The site will be scanned for viruses and malware so we can detect any threats before they become unmanageable.
Notifications will be sent if common hacking techniques or symptoms are detected on the site such as malware, spam injections, website errors, disabled sites, database connection issues and code anomalies. We will then work to fix the problems as quickly as possible.
Every two weeks data backups will be made to keep a fresh copy of your site on file. In the event that a hacker does compromise the site, we have a recent copy to restore.
In the event that a hacker is extremely committed to debunking your site, we will restore the site regardless of how deep the damage for a reduced hourly rate of $60/hr, not to exceed $250. If the site is hacked and we have to restore it from scratch, the most you would pay is $250, but if it is relatively untouched we will charge the reduced $60/hr rate to repair the damages.
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