And breaks down twice as often.
You run a tight operation. You’ve built solid relationships over years of delivering quality but you couldn’t even guess that by the looks of your website. Your customers are Googling your hours and finding last year’s schedule. That credit application? Still a PDF someone has to print, fill out by hand, and scan back. And your current web company? Good luck getting them to fix it. They built your site as a “favor” and are off doing the things that actually make them money.
Here’s the deal: You need real-time updates during critical seasons, not support tickets that sit unanswered for three weeks (or forever).






